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I'm a service and user experience designer driven by a passion for human-centered design.

I’m driven by a profound passion for human-centered design, co-creation, user research, inclusion, and futures thinking.

 

My daily work is grounded in an agile, empathetic, and collaborative mindset, where I thrive on tackling creative challenges. I firmly believe that collaboration with users and the integration of diverse backgrounds and perspectives lead to meaningful and inclusive solutions.

Being an enthusiastic and curious thinker, I embrace discomfort to ask questions, fostering a continuous passion for learning, exploration, and creativity. My love for understanding the complexities of our diverse world drives my design approach, allowing me to incorporate curiosity and empathy into every aspect of my work.

Laura Gonzalez Osorio
lauris.gonzalezosorio@gmail.com

education.
software & tools skills.

MA Design, Communication

Semester exchange program

Zürcher Hochschule der Künste (ZHdK)

Zürich, Switzerland

M.A

2018

MSc. Product Service System Design

Politecnico di Milano

Milan, Italy

MSc.

2016 . 2018

1 year program

2015 . 2016

MSC. Design for Interaction

Delft University of Technology

Delft, Netherlands

Adobe creative suite 

Figma

Sketch​

Zeplin

InVision

Collaborative whiteboards
(Mural, Miro)

User testing tools (Lookback, Hotjar)

Project management tools (Asana, Monday, Trello)

Google Workspace

Microsoft 365 suite

iWork suite

Bachelor degree

2011 . 2015

Product Design Engineering

Universidad EAFIT

Medellín, Colombia

languages.

Spanish 

Mother language

English

Fluent 

German

Intermediate B1

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